Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

By improving customer experience design, companies drive growth and the public sector stays relevant, says iOCO ...

Opinions expressed by Forbes Contributors are their own. Adrian Swinscoe writes about service and the customer’s experience. Recently, I was invited to participate in a discussion about how to ...

To achieve CX excellence, government entities must embrace advanced technologies that streamline operations, enhance ...

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Customer’s receipt from Artesano ... All three apps charge Mathieux and other restaurant owners for their delivery service. Typically, they can choose among various pricing tiers — basic ...

Buying new furniture can be a hassle. However, the delivery seems to be the most frustrating part for this Ashley Furniture customer.

The Bono Regional office of the Public Utilities Regulatory Commission (PURC) has organised stakeholders meeting to deliberate on ways to improve utility service provisions in 2025. It was attended by ...

Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service, said today it has raised $14 million in a early-stage funding round led by ...

This agreement is an extension and expansion of the Business Support Systems (BSS) delivered by Ericsson to Grameenphone and ...

they made the delivery driver come twice, for an order that could've fit in one or two boxes, unbelievable," one commenter replied. "You need to contact customer service for the damaged claim on ...

The center is staffed and provides answers on Sundays through Thursdays between 07:00 AM and 14:00 PM and Fridays only handles distribution requests between 7:00 AM and 12:30 PM For international ...